Communication is critical in any emergency and is a key element of a crisis management program. Make sure your organization isn't caught without a crisis communications plan. A crisis communications ...

When a crisis arises in an organization, leaders must respond quickly. Without a clear communication strategy, the response can make the situation worse. Successful organizations take a proactive ...

When a crisis hits, how your brand communicates about it can either preserve trust with consumers or deepen the damage. Having a clear, actionable communications strategy in place before you need it ...

Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick, detailed communication is critical; a ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Nicole Tidei is a Vice President at Pinkston, a Washington D.C.-based full service branding, marketing and communications firm. In my more than a decade in public relations, I’ve seen plenty of ...